Warranty

This warranty applies to all smart roller shades

  • The warranty is valid for three years against manufacturing defects, from the date of delivery, provided the goods are fully paid

  • The warranty applies to defects in materials and / or manufacturing

  • The buyer is responsible for costs and risks in connection with the return of incorrect parts according to Returns

  • The warranty does not cover faults caused by accident, improper installation or normal wear and tear. 

  • The warranty does not cover incorrect measurements from the buyer

  • The guarantee does not apply to external damage or if the customer mismanaged the product

  • The warranty does not cover shipping costs or consequential costs incurred.

  • Some roller blinds may have a tendency to bend in the outer edges, so-called "curvature", and are a phenomenon that comes from the weave roll and is not considered a defect that is covered under warranty.

  • The warranty does not cover additional costs that might occur during shipping such as custom fees/taxes

  • Upon complaint, order confirmation / receipt must always be presented. regarding the guarantee of weaving, Omnia Blinds AB follows the suppliers' guidelines

  • The warranty does not cover software related issues such as third party integrations etc.

 This warranty applies to all eve motionblinds motors

  • There is a 3-year warranty on our motors.
  • If you run into issues with the motors get in touch with us. We will help you out as soon as possible.
  • If the defects are caused by external influences you are not allowed to make a claim regarding our warranty.