HOW TO ORDER SMART SHADES?
Choose between a wide range of fabric types and colors. Type in the measurements you want and follow the step-by-step guide to further customize your smart shade. At each custom choice, you are able to get more information by clicking on the (i) symbol. When you are done proceed to the checkout.
DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide.
HOW TO MEASURE?
Read the instructions in our how-to-measure guide. If you need help just get in touch with us, our experts are happy to help you.
CAN I BOOK A CONSULTATION?
Yes, you can.
All inquiries regarding a consultation are booked through email or by submitting the contact form
CAN I INSTALL THE SMART SHADES MYSELF?
Mounting and installing the smart shades is very easy, learn more
CAN THE SMART SHADES BE INSTALLED IN THE CEILING?
Yes, absolutely! They work universally for wall and ceiling installations. All instructions are included in the manual that comes with the order.
CAN I CONTROL THE SMART SHADES AWAY FROM HOME?
Yes, but you need a Homepod mini or Apple TV 4K that acts as a bridge. Homepod mini and Apple TV 4K (2nd gen) has support for Thread.
ARE THE SMART SHADES WIRELESS?
Yes, they are with a rechargeable integrated battery. A fully charged battery lasts approximately a year, charged by USB-C.
DO YOUR SMART SHADES HAVE SUPPORT FOR THREAD AND MATTER?
Yes, the motors have Thread support and are ready for the upcoming Matter standard. Learn more about Thread and Matter >
CAN I CANCEL MY ORDER?
Yes, you can within 12 hours. If you place the order on the weekend make sure to get in touch with us early on Monday morning.
WHAT IS THE WARRANTY ON THE ORDER?
The warranty is 3 years on all smart blinds, including fabrics and motors. For more information have a look at the product description.
WHAT ARE THE SHIPPING COSTS?
The shipping cost varies depending on where you live. We ship worldwide.
All smart shades are custom made and handcrafted in Sweden. The delivery time is 2-5 weeks after placing the order. We will inform you regarding your order through e-mail and your customer account.
TRACK MY ORDER?
After placing the order we send you an order confirmation e-mail. Once your order has been shipped you will receive a UPS tracking code from us.
WHICH PARCEL SERVICE DELIVERS MY ORDER?
We work with UPS for the transport and delivery of all orders.
CAN I RETURN THE PRODUCTS IF I AM NOT SATISFIED?
As all smart blinds are custom-made and unfortunately it´s not possible to return the products. That said just get in touch with us if you are having issues and we will help you out.
WHAT HAPPENS IF THERE IS SOMETHING WRONG WITH MY PRODUCTS?
If there are issues with the products you received just get in touch with us and we will help you out.
We accept a wide range of payment methods. Visa, Mastercard, American express, Paypal, Apple Pay, and more.