FAQ

Choose between a wide range of fabric types and colors. Type in the measurements you want and follow the step-by-step guide to further customize your smart shade. At each custom choice, you are able to get more information by clicking on the (i) symbol. When you are done proceed to the checkout.

Yes, we ship worldwide.

Read the instructions in our how-to-measure guide. If you need help just get in touch with us, our experts are happy to help you.

Yes, you can. 

All inquiries regarding a consultation are booked through email or by submitting the contact form

Mounting and installing the smart shades is very easy, learn more

Yes, absolutely! They work universally for wall and ceiling installations. All instructions are included in the manual that comes with the order.

Yes, but you need a Matter Controller and a Thread Border Router, allowing you to connect and control Matter devices and create a Thread network in your home.

Yes, they are with a rechargeable integrated battery. A fully charged battery lasts approximately a year, charged by USB-C.

Yes, it´s Matter-over-Thread out och the box.

Yes, you can within 12 hours. If you place the order on the weekend make sure to get in touch with us early on Monday morning.

The warranty is 3 years on all smart blinds, including fabrics and motors. For more information have a look at the product description.

The shipping cost varies depending on where you live. We ship worldwide.

All smart shades are custom made and handcrafted in Sweden. The delivery time is 2-5 weeks after placing the order. We will inform you regarding your order through e-mail and your customer account.

After placing the order we send you an order confirmation e-mail. Once your order has been shipped you will receive a UPS tracking code from us.

We work with UPS for the transport and delivery of all orders.

As all smart blinds are custom-made and unfortunately it´s not possible to return the products. That said just get in touch with us if you are having issues and we will help you out.

If there are issues with the products you received just get in touch with us and we will help you out.

We accept a wide range of payment methods. Visa, Mastercard, American express, Shop pay, Paypal, Apple Pay, and more.